Non-Critical Traffic Requests

Non-Critical Traffic Requests


Use to report signal timing issues, non-functioning walk-wait indicators, detection complaints or to report issues with traffic signs other than Stop or Yield signs, or to request having a new sign or signal installed.

DO NOT USE to report when a traffic signal is flashing, completely out or one or more lights in the signal aren't working, or there is a missing or damaged Stop or Yield sign. Click here to report a traffic signal outage or damaged signs.



What is a non-critical traffic request?

Non-Critical traffic requests include reporting signal timing issues, non-functioning walk-wait indicators or pedestrian crossing buttons, issues with traffic signs other than Stop or Yield signs. Other examples include requesting a new sign or traffic signal installed.


How do I report or request a non-critical traffic request for a traffic sign or signal?

Residents should fill out the Traffic Concern Form (Tip: Download the form to your desktop before filling out) and email to trafficrequest@southbendin.gov. A hard copy of the form is also available in the Division of Engineering offices, located on the 13th floor of the County-City Building. Hard copies should be mailed to: 

City of South Bend – Engineering Division
227 W. Jefferson Blvd, Ste 1306
South Bend, IN 46601


How long does it take to respond to a traffic signal service request?

Non-emergency service requests response time will vary depending on request type and call volume. 


311 Process Notes

Liaisons should fill out the service request.