Gather the customer's information first.
HOW TO ADD A YARD WASTE CONTAINER
In the red phone, select the customer’s address. Once the customer is pulled up, select the “Collection Orders”.
Select the “Containers” category.
If there is a yard waste container present at the customers location, click on the yard waste container, highlighting the container blue. Next, click on the drop down box, selecting “Container Verification”, and click “New Job”.
Select the next scheduled pick-up day under the “Job Details”. Click on the green “OK” button, and you’re done for that call.
If there is no yard waste container present, you need to create one.
Click the green plus sign that says “New” to create a new container.
When the “Container Item Editor” comes up, there are several essential pieces of information needed
First, select “Yard” under the “Material Profile”.
Next, under the “Container Type”, select either “48 Gallon Yard Waste” or “96 Gallon Yard Waste”.
At the bottom of the box, under “Create Jobs”, you will need to select “Container Delivery” and choose the next scheduled pick-up date.
Finally, you click the green check mark “OK”. Once a yard waste container has been added, you will need to add a “Route Assignment” for that container.
Click the down arrow next to Route Assignments. If there is no yard waste route, click the green plus sign that says “New”. A box titled “Site Order Route Assignment Editor” will appear.
First, click on the top box “Service”. Select “Yard- 96 Gallon Yard Waste” or “Yard-48 Gallon Yard Waste”.
Second, select the “Pickup Interval”. It will always be “weekly”
Next, under “Action”, select “Lift”.
Then, you must uncheck the “No Planned Date” box on the upper right side. You will have to select the scheduled pick up day. If the yard waste container request is during the yard waste season, then you can just select the next scheduled pick-up date. If it is not during the yard waste season, you have to select the next scheduled pick-up date for the following season.
Click the green check mark “OK” and you are finished.