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Pay Your South Bend Utility Bill

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Pay Your South Bend Utility Bill

South Bend Municipal Utilities issues a monthly bill that includes charges for trash collection, water, and sewer services. Account holders can make payments or get assistance at the City Service Center in City Hall, located at 215 S. Dr. Martin Luther King, Jr. Blvd., or by calling 311. Note: All payments are due by 5 pm on the due date shown on your bill.


How can I make a payment?

South Bend Municipal Utilities offers a variety of ways customers can pay their bills:

  1. Pay Online at utilities.southbendin.gov
    • Pay your utility bill online using a MasterCard, Discover or Visa credit/debit card at utilities.southbendin.gov. You can either create an online account or use Quick Pay on the home page to make a one-time payment—no login required. There is no additional fee for online payments.
    • Account holders can also download billing statements through their online account.
    • There is no additional fee for this service.
    • South Bend Municipal Utilities is not affiliated with any online third party paying agents. Make sure you understand the terms of service before utilizing any third party paying agents; South Bend Municipal Utilities is not responsible for any delays in payments that are made through such outside services.
    • Learn how to use the online portal to access and manage your account information.
       
  2. Pay By Phone
    • Call 311 or (574) 233-0311 and follow the prompts on the integrated voice response (IVR) system. You’ll need your account number or the phone number associated with your account to complete the payment. There is no additional fee for using this service.
       
  3. Mail Payments
    • Mail payment to:
      South Bend Municipal Utilities
      PO Box 7125
      South Bend, IN 46634-7125
    • Remember to include bill stub to expedite your payment.
       
  4. In-Person (City Hall Service Center is located at 215 S. Dr. Martin Luther King, Jr. Blvd.)
    • Lobby hours are 7:30 am to 5 pm, Monday through Friday.
       
  5. Payment Kiosks 
    • La Casa De Amistad (Located near the front desk)
      • Address: 3423 S. Michigan St.
      • Hours:
        Monday – Friday: 9am to noon and 1pm to 6pm
         
    • Martin Luther King Jr. Dream Center (Located to the right of the lobby entrance)
      • Address: 1522 Linden Ave.
      • Hours:
        Monday – Friday: 9am – 9pm
        Saturday: 9am – 5pm
        Sunday: 9am – 2pm
    • Kiosks do not give change and cannot accept cashier’s checks or money orders.
       
  6. CheckFreePay
    • Make a payment in-person at 40-plus locations across the city where CheckFreePay is offered, such as
      Dollar General, Speedway, Walmart and more. Find in-person payment locations at checkfreepay.com.
       
  7. Automatic Bank Draft
    • Download an application for automatic bank draft bill payment. 
    • Pick up an automatic bank draft application at City Hall, located at 215 S. Dr. Martin Luther King, Jr. Blvd.