If you are moving, or don't need an extra container anymore, you can request to have it removed.
There is no cost to have a trash tote picked up.
The trash tote is removed on the next scheduled trash pick-up day.
By calling the City's 311 call center.
For 311:
If a customer is requesting a trash container to be picked up from their address, please schedule the pick-up in ELEMOS. Please make sure the customer has the serial number of the container needing to be retrieved. If the container is in ELEMOS, please schedule a new job for a container removal. If the container is not present in ELEMOS, please add the container with the container remove job. Schedule for the next trash pick-up day with the serial number in the notes.
Please indicate the following:
- What size container is to be picked up? 96 gallon or 48 gallon
- What is the reason for the pick-up?
- Is this an additional tote?
