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SW-REQUEST: Remove Trash Container

If you are moving, or don't need an extra container anymore, you can request to have it removed. 

Is there a fee to remove my container?

There is no cost to have a trash tote picked up.

     

    When would the container be taken?

    The trash tote is removed on the next scheduled trash pick-up day. 

    How can I request the removal of my trash container?

    By calling the City's 311 call center. 

    Article #: KA-01614 | Version: 1.2 | Last Modified On: 5/30/2018 11:13 AM

    For 311:

    If a customer is requesting a trash container to be picked up from their address, please schedule the pick-up in ELEMOS. Please make sure the customer has the serial number of the container needing to be retrieved. If the container is in ELEMOS, please schedule a new job for a container removal. If the container is not present in ELEMOS, please add the container with the container remove job. Schedule for the next trash pick-up day with the serial number in the notes. 

    Please indicate the following:

    • What size container is to be picked up? 96 gallon or 48 gallon
    • What is the reason for the pick-up?
    • Is this an additional tote?