Cancel My Extra Trash Pick-up 

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Cancel My Extra Trash Pick-up 


      



How do I cancel my extra trash pick-up?

By calling or emailing  the City's 311 call center 311@southbendin.gov


How quickly does the cancellation apply?

The scheduled extra pick-up is cancelled as soon as the call is relayed to the Solid Waste Division. 


Is there a fee to cancel the extra trash pick-up?

There is no cost to cancel an extra pick-up. This does not affect the resident's monthly pick-up. 


Who is eligible to cancel the extra trash pick-up?

The account holder needs to call 311 to cancel the extra pick-up.


311 Process Notes

Confirm that you are speaking to the account holder and then send SW a service request to notify of the cancellation.