How do I cancel my extra trash pick-up?
By calling or emailing the City's 311 call center firstname.lastname@example.org
How quickly does the cancellation apply?
The scheduled extra pick-up is cancelled as soon as the call is relayed to the Solid Waste Division.
Is there a fee to cancel the extra trash pick-up?
There is no cost to cancel an extra pick-up. This does not affect the resident's monthly pick-up.
Who is eligible to cancel the extra trash pick-up?
The account holder needs to call 311 to cancel the extra pick-up.