How long does a payoff request take?
Once the form is completed and submitted, a payoff request may take at least 10 -14 days.
This report includes information from the Legal Department, Ordinance Violation Bureau, Treasurer, Krisor and Associates (our collection agency), and Neighborhood Services & Enforcement.
Where do I find a payoff request form?
The form can be sent by mail, email, or fax by contacting 311. The form can also be found online here.
311 Process Notes
- If the resident is requesting this form immediately, then please transfer to Neighborhood Services & Enforcement ext. 9486
- If the resident has an email, please share link to form: https://southbendin.gov/wp-content/uploads/2018/10/Payoff-Request-Form-with-email.pdf
- If resident doesn't have an email, create service request
- Gather their contact and mailing information so Neighborhood Services & Enforcement can mail them a copy