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Dispute or Appeal an Invoice

What is the cost to dispute or appeal an invoice?

There is no cost to dispute/appeal an invoice. 

You have 10 days to file an invoice dispute form from the invoice date.

Payment is due within 30 days after the invoice is finalized.

How do I dispute or appeal an invoice?

You can complete the form by going online to complete an invoice dispute form

311 Process Notes

  • Ask if the paper says INVOICE or ORDINANCE VIOLATION CITATION in the top right. 
    • If it is ORDINANCE VIOLATION CITATION, then it is the OVB/Clerk's office appeal form
  • If it is an INVOICE, then use these options below:
    • Share link to form via email
      • Text for email: Here is the link to the Code Enforcement invoice dispute form. Please follow the instructions on the form to submit it to Code Enforcement within 10 days the invoice date. 
    • Create service request to NCE so they mail a copy to resident
    • Pick up form in NCE office, 13th Floor of County-City Building