Property Utilities Are Shut off While Occupied
When a tenant or concerned citizen calls to advise that a home or business does not have operable utilities (gas, water, electric), Neighborhood Services & Enforcement will check on each utility and its status. If a utility is not on and the property is occupied, a vacate and seal order will be issued on the home/business.
What happens when an occupied property doesn't have active utilities?
Neighborhood Services & Enforcement checks to see if a property has gas, water, and electric service.
The lack of any of these utilities can result in a 24 hour notice mailed to the property owner and the issuance of a vacate and seal order.
How do I report a property that doesn't have running utilities?
Please call 311.
311 Process Notes
Please ask the caller:
- What is the address?
- What utility is not on?
- How long has it been off?
- Transfer to front office, ext. 9486, and relay the above information.