Does the issue involve a missing or non-functioning Stop or Yield sign? 

If yes, this is a Street Emergency. Please call 311 and, if outside normal business hours, follow the prompt to report a Street Emergency. Describe the intersection location (cross streets) and a description of the sign type (stop or yield) and the issue (sign knocked over, sign missing, etc.).

If this is not a traffic emergency, what is the issue with the street sign?

City street signs may have non-emergency issues that need to be addressed. Issues that should be reported include: signs and poles that are bent, defaced, loose, or fading. 

How do I report non-emergency issues with a traffic sign?

During normal business hours (7:30 am - 5:30 pm), contact 311.

Please provide contact information, the type of sign, the sign location (street, street address or block number (Ex: 1500 block of Brookfield), and a brief description of the issue.

This information will be sent to the supervisor for evaluation and scheduling.

How long will it take to respond to a street sign issue?

Traffic and Lighting will respond to Traffic Emergencies immediately. If a permanent stop or yield sign cannot be set up immediately, a temporary sign will be setup by Unit 211. Non-emergency service requests response time will vary depending on request type and call volume.