Terminating Utilities Service

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Terminating Utilities Service

The various ways to request termination of service and other information pertaining to this topic can be found below. 

How do I terminate my Utility service?

To terminate service, residents can complete the Termination Request Form online or call 311 or 574-235-9236 and select Option 4.

What information do I need to provide to terminate my Utility service?

The Utility will request a forwarding address for your final bill.

When will I receive my final bill?

Your final bill should generate within a week of termination.

Any deposit that was billed will be automatically refunded against the final bill.

If there is a net credit on your account greater than $3.00, a refund check will be issued to the last known billing address within ninety (90) days after payment of the final bill.

311 Process Notes

*Perhaps we can discuss 311 assisting with terminations by completing the new online termination form for the customer.