What is the cost to report a missed extra trash pick-up?
If Solid Waste was at fault for the miss, there is no cost.
If the extra pick-up was not within guidelines, the crew can return for a $10.00 return trip fee.
Things to consider if the pick-up was missed:
- Confirm your collection day is correct
- Items must be places at the curb, not in the alley
- Items must be out by 6AM
- The items need to be in an open area, away from poles, mailboxes, fences, cars, containers, trees or low hanging powerlines or tree branches
- The extra pick-up must be free of paints, solvents, motor oil, tires, yard waste or other hazardous materials
When would the missed extra pick-up be rescheduled?
The extra pick-up miss collection will be determined by Solid Waste, depending on driver availability. Resident will be notified of the date of service.
How can I report a missed extra trash pick-up?
By going to the City's web site here or by calling the City's 311 call center.