Trash Container Replacement Request
If your waste container has become substantially damaged or otherwise incapable of effective use through no fault of the City, or if it was stolen, a new container will be provided for a replacement fee.
How can I request a trash container replacement?
By calling the City's 311 call center.
Who is able to request a new trash container?
The person making the request must be the verified account holder for the property.
What is the cost for a trash container replacement?
A replacement container fee of $50.00 is added to your monthly utility bill.
In the event of a stolen container, the fee will be waived if the resident is able to provide evidence of a verified police report related to the stolen container.
When is a trash container replacement provided?
The trash container replacement is provided on the next trash pick-up day.
311 Process Notes
311-
[ROUTEWARE INSTRUCTIONS]
