Report a Clogged Catch Basin
Catch basins—storm drains typically found along the curb line—are designed to collect rainwater from city streets and direct it into the City’s sewer system. When catch basins become clogged with trash, leaves and other debris, water can pool on the surface and cause street flooding.
Heavy rain, especially when combined with a buildup of debris, can overwhelm and clog these drainage systems. If you see a clogged or non-functioning catch basins, report it by calling 311 or submitting a service request online.
Note: During extended periods of heavy rain, the drainage system may reach full capacity. In such cases, it can take time for water to drain completely.
How to Keep Your Catch Basin Clear
You can help prevent street flooding by keeping your catch basin free of debris. Properly dispose of trash, grass clippings, and leaves. Never sweep them into the street or storm drain.
How to Report a Clogged Catch Basin
If you notice a clogged or overflowing catch basin, report it by:
When reporting, be sure to include:
- Your contact information in case we need to follow up
- The location of the catch basin (street address, intersection or block—for example, “1500 block of Brookfield”)
- The number of affected catch basins
- The type of debris causing the issue (leaves, trash, sediment)
What Happens After I Submit a Request?
The Streets & Sewers Division responds to clogged catch basins report within 72 hours of a request submitted during regular business hours.
