Account Balance & Due Date
Describes how and where residents can find Utility account information, both online and via the IVR.
Where can I find my account balance and/or due date?
- The fastest, most accessible way a customer can obtain their Account Balance or Due Date is by calling: 311 or (574) 233-0311.
- You will need either your account number or the phone number associated with your account.
- This service is available 24 hours a day, 7 days a week at no charge.
- You can also access your account information online here.
- Download the registration guide for assistance.
Your account balance is also shown in various places on your bill:
