Who is eligible for the trash service senior discount?

The account holder and/or the spouse of the household can apply and must be 65 years of age or older.

How do I request the discount?

• The account holder must bring proof of age to City of South Bend Customer Service 125 W Colfax
• The Liaison will fill out a senior discount form with your relevant information
• Your information will be sent to the Board of Public Works for ratification

What is the service rate with the senior discount?

The senior rate is $9.81 per month for residents inside city limits. The senior rate for outside city limits is rated at $12.26 per month. 

When would the discount apply to my bill?

The rate will be applied on the next bill, starting immediately after age verification. 

311 Process Notes

Per City Code 16-6 "Where one resident/occupant of the account has submitted to the Board of Public Works proof of address and proof of being age sixty-five (65) or older. No owner age sixty-five (65) or older of multiple properties may claim more than one senior discount. Cooperative housing where more than 75% of the residents meet the age requirements for seniors will be eligible for group senior rate."

Complete the Solid Waste Senior Discount Rate form, attached the pdf in enQuesta and send a CRM service request advising that a form has been completed.

Submissions can be found on the 311 Sharepoint page: https://southbendin2.sharepoint.com/sites/innovation/311/SitePages/Home.aspx