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Missing or Dislodged Manhole Cover



How do I report a missing or dislodged manhole cover?

During normal business hours (7:30 am - 5:30 pm), contact 311.

After normal business hours, contact 311 and follow the prompts for a Street Emergency.

Provide the following:

Street name, address near where manhole is located or block number (Ex: 1500 block of Brookfield) and the nearest cross street.

Is the cover missing completely or just dislodged?


311 Process Notes

HOT SHEET ITEM:
If a caller reports a manhole cover is loose or missing, please call Sewers or the after hours Sewers number immediately to report the issue.


If the caller reports vehicle damage as a result of the manhole being missing or dislodged, refer them to Legal.