Quality of Life Complaints
The South Bend Chronic Problem Property ordinance, which went into effect October 15, 2013, addresses issues with repeat problem calls from local properties. These calls consist of a combination of: verified complaints, ordinance violations, letters issued by the Police Department, Code Enforcement, or the Legal Department. First Class Patrolman Keenan Lane has been assigned to oversee implementation.
The City will fine property owners based on the number of problem calls. Each call above the limits established in the legislation (5+ calls in a 60-day period for a property with 50 or fewer units; or after 12 calls in a 90-day period for a property with 51 or more units) will result in a $250 fine for each and every call thereafter up to one calendar year.