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SW-REQUEST: Yard Waste Container Replacement Request

If your waste container has become substantially damaged or otherwise incapable of effective use through no fault of the City, or if it was stolen, a new container will be provided for a replacement fee. 

In the event that a tote is stolen, and the resident is able to provide evidence of a police report related to such theft, the City shall supply (1) free replacement tote. 

What is the cost for Yard Waste Container Replacement Request?

A replacement container fee of $50.00 is added to your monthly utility bill. In the event of a stolen container, the fee will be waived if the resident is able to provide evidence of a verified police report related to the stolen container. 

Who is eligible for Yard Waste Container Replacement Request?

Any resident paying for City Solid Waste services. The person making the request must be the verified account holder.  

When is Yard Waste Container Replacement Request provided?

The yard waste container replacement is provided on the next trash pick-up day. 

How can I request Yard Waste Container Replacement Request?

By filling out the web form here or by calling the City's 311 call center .

For 311:

311-

Look in ELEMOS for a registered container at the address. If there is a registered container (tag, serial number, and a variation of one or the other), then put in for a container verification. If there is no tote information present, put in for a container delivery. It is very important to add the notes to the call and ELEMOS job (in the job notes) to determine the charge associated with the container delivery. 

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