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ST-INCIDENT: Mailbox Damage from Plow

Provides for the repair of mailboxes damaged by City vehicles or equipment.

When will the mailbox damage be repaired?

If it is determined that a City vehicle did, in fact, cause the damage, repairs will be done within a timframe that will make sure that mail is still deliverable to the address.  

Repairs may be completed by repairing the damage to the mailbox or, if not repairable, the Street Department will place a temporary mailbox until such a time as the weather allows for the installation of a permanent replacement.

 

How do I report mailbox damage by a City vehicle?

During normal business hours, contact 311.

Please provide name, contact information and address where damage is located.

Please provide date and estimated time that damage occurred.

Please provide the number of the City truck and/or color, if known.

The information will be given to a supervisor for evaluation and forwarded to the City Legal Department for review.

For 311:

If the resident feels that they have a claim against the City, refer to Legal.

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